Case Study: uAttend’s Employee Management System helped Maui Mike’s Fire-Roasted Chicken successfully

Business Overview
Located in Wahiawa on the island of Oahu, Hawaii, Maui Mike’s is known for its quality and value, as well as its festive Aloha spirit. The restaurant proudly serves 100% fresh and all-natural chicken and has been doing so since 2005.

Synopsis
uAttend’s Employee Management System helped Maui Mike’s Fire-Roasted Chicken successfully reduce operational costs and improve peace of mind by making time and attendance tracking easier, faster and more accurate. By leveraging uAttend’s automated time clock system, Maui Mike’s is now able to track, monitor, store, manage and retrieve time and attendance data for its 17 employees resulting in substantial savings from its previous provider.

Challenges
Maui Mike’s previous time and attendance service was an online time-tracking system. The challenge of this system was that the programming was cumbersome, slow and difficult to navigate. In addition, it was frequently offline for “scheduled” maintenance and the service provider failed to give fair warning of when this scheduled maintenance would take place. Yet another challenge was the inefficient and inaccurate time and attendance tracking that came with using an undependable and unreliable service provider.

uAttend Solution
After extensive online research, Maui Mike’s decided to upgrade to an automated employee management system and purchased uAttend’s BN1500 time clock. This specific model number uses fingerprint identification to clock employees in and out, eliminating any chance of buddy punching practices and reducing time theft. The company chose uAttend’s solution based on several factors. First, the price point was less than what they were paying for its current provider, yet the scope of services offered included much more. Secondly, uAttend’s website was user-friendly and easy-to-navigate making it simple to find relevant information and answer any questions Maui Mike’s had regarding the software. And last, but not least, all of Maui Mike’s concerns pertaining to integrating the time and attendance software were promptly answered by uAttend’s professional and courteous customer service department earning the trust and respect that any working relationship should have.

Immediate Benefits
 Efficiency: Since implementing uAttend’s BN1500 employee management system, Maui Mike’s has streamlined its time and attendance process and improved its overall operational costs. Employees punch in and out more efficiently and their times are accurately recorded in a secure, cloud-based environment that is easily accessed via a user-friendly, web-based account.

Dependability: After just a few weeks of employing uAttend’s time and attendance software, Maui Mike’s could already trust on its unwavering dependability. Gone are the days of surprise scheduled maintenance, and uAttend’s customer service department is as dependable as its machines. With a significant time difference between its restaurant in Hawaii and uAttend’s offices, Maui Mike’s knows it can rely on uAttend’s customer service any time of day or night.

Savings: Having initially been impressed that such a high-tech device like the BN1500 could be offered at such a low price, Maui Mike’s is even more impressed by the monthly savings it has seen from switching service providers. The company had been overpaying for a service that did not fit their needs. With uAttend’s  affordable monthly subscription plan, Maui Mike’s has reduced overall costs. From the price of the time clock, to the invaluable service and support, the uAttend system has been highly beneficial for Maui Mike’s Roasted Chicken.

About uAttend
uAttend is an employee management solution offering easy and cost-effective ways to manage labor costs and track employee time and attendance. This secure, web-based solution allows companies to manage their workforce from any computer with Internet access. Employees simply punch in and out from a time clock, web page, telephone or smart phone application. All punches are recorded in real-time, eliminating the need to download or synchronize data resulting in significant savings. uAttend features plug ‘n play Ethernet, WIFI-enabled biometric and RFID card reading time clocks.

About ProcessingPoint, Inc.
ProcessingPoint, Inc.  is a leader in providing innovative solutions to small businesses nationwide. From cutting-edge, cloud-based time and attendance to the latest in mobile payments technology, ProcessingPoint invests heavily in new technology in order to bring products and services that save clients’ time and money while performing mission-critical business tasks. For more information please call 1-866.694.3603, or visit www.processingpoint.com.

2 thoughts on “Case Study: uAttend’s Employee Management System helped Maui Mike’s Fire-Roasted Chicken successfully

  1. I truly appreciate this post. I’ve been looking all over for time attendance software related information! Thank goodness I found it on Bing. You’ve made my day! Thanks again!

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